Terms of service
Last updated: October 17, 2026
About these terms
These terms apply to purchases and use of nhtoys.pk, operated as NH Toys from Lahore, Pakistan. Our store is hosted on Shopify. By placing an order, you agree to these terms and the policies linked below. Contact us if you have questions before buying.
Products and safe use
We sell toys, ride-on vehicles and related children's products. Review descriptions, dimensions, included accessories, charging instructions and manufacturer safety guidance before ordering and use. Colours can appear different on different screens. Select the required variant where available, and ask us to clarify suitability if needed.
Purchases should be made by an adult or with a parent or guardian's authorization. Adults must supervise children and follow the product's age, weight and use instructions. Do not use a product that appears damaged or unsafe.
Prices and availability
Prices are in Pakistani rupees (PKR) unless expressly stated otherwise. The applicable price, delivery charge and any displayed taxes are shown at checkout. Prices and availability may change before an order is placed. If a listing error or stock problem affects an order, we will contact you before making a substitution or charging an additional amount. If we cannot supply a paid order, we will arrange a refund.
Orders and payments
Provide accurate billing, delivery and contact details. Order confirmation acknowledges receipt of your order; fulfillment remains subject to availability, payment status and necessary verification. Use only payment methods displayed at checkout. Electronic payments require authorization and confirmation from the payment provider. Prepaid orders are dispatched after successful payment confirmation.
We may contact you to clarify an order or investigate a suspected unauthorized transaction. If we cannot fulfill an order, we will notify you and refund payment received for cancelled items.
Delivery, cancellation and returns
Delivery estimates and charges are described in our Shipping Policy. Cancellation, damaged or incorrect goods, replacements and refunds are covered by our Return and Refund Policy. Review both before ordering.
Privacy and communication
Personal information is handled under our Privacy Policy. We may contact you about payment, delivery, verification or support. Do not send passwords, card PINs or one-time authentication codes to support channels.
Website use
Do not misuse the website, attempt unauthorized access, submit fraudulent orders or interfere with other customers. Website content and branding may not be commercially reused without permission from the relevant owner. Third-party services and links have their own terms and privacy practices.
Questions and updates
Contact NH Toys through our website support channels with your order number and concern so we can seek a resolution. These terms do not exclude rights or remedies that cannot be excluded under applicable law. Updates apply to future use and orders; the version applicable when you placed an order governs that purchase.